Shipping & Returns
Shoppe B ships through our in-house delivery team, or occasionally through a trusted third-party shipper. Delivery time to most locations within the US is one to four weeks depending on the distance from our store in Pittsburgh, PA. Shipping costs are 12% of your total order price before tax.
All custom orders and pre-order delivery time frames begin after the piece is complete or in stock at our warehouse.
A pre-order is the purchase of an item not currently in stock at our store. Every pre-order item has an estimated arrival date to our store listed on each product page. Any product purchased on pre-order will be reserved for the buyer and shipped out or scheduled once the product arrives in store .
If you have specific delivery requests or instructions, please note these on your order at time of purchase. Tracking will be shared to the email you provide once your order is sent out.
New and unused Shoppe B items may be returned at the customer's expense within 15 days of the received date for store credit, or a refund minus a 25% restocking fee. Outgoing shipping is non-refundable. Floor models, sale items, custom orders, and vintage items are sold 'as-is' condition with all sales final and no returns. Vintage items will show wear consistent with their age. Buyer should assume no restoration work has been performed by Brenda Friday Design unless otherwise specified. Listed price for all merchandise does not include shipping, packaging, or refinishing costs unless expressly noted. Sales items are final and non-refundable.
External conditions beyond the control of Brenda Friday Design and Shoppe B can affect the life expectancy of products. Brenda Friday Design and Shoppe B neither assumes nor offers any warranty on custom designs, vintage, or refinished/reupholstered items after they are retrieved from Brenda Friday Design and Shoppe B.
Customer pick-ups for all sales must be made at Shoppe B at 4434 Butler St, Pittsburgh, PA 15201. Pick-up during store hours only.